You will also have the ability to donate your ticket, or a part of it, to our organization. As VOLTAGE is run by a small and voluntary organization, every donation makes a difference. And you get our eternal gratitude in return.
Once you've completed step 1, you will receive a credit voucher from our ticketing provider Paylogic worth the same value as the ticket(s) you’ve bought for the 2020 edition.
You will be able to use the value of that voucher to buy (a) ticket(s) for the 2021 festival. Or you can use the value of the credit voucher to buy VOLTAGE productssuch as our vinyl releases and merchandise. The link to that custom shop will be in your email.
You can even add extra products to your order basket. If the value of your order basket is higher than the value of your credit voucher, you can simply pay the remaining amount.
More details on this step will be in the email send by Paylogic.
Are you already sure you can’t make it to the festival in the next two years? No worries, you can use the value of the credit voucher to buy VOLTAGE products such as our vinyl releases and merchandise. The choice is yours!
Same principle as the festival tickets. You will receive a credit voucher worth the same value as the options you’ve purchased for the 2020 edition. You will be able to use the value of that voucher to buy a ticket, camping, battery pack… for the festival for 2021.
If you can’t make it to the festival, you can use the value of the credit voucher to buy VOLTAGE products such as our vinyl releases and merchandise.
The option to use your credit voucher for the 2022 edition will become available later this year. At the moment, you can only exchange it for the 2021 edition or VOLTAGE merchandise.
You will be able to use the value of the voucher until the 31st of December 2021.
You will receive a new credit voucher with the remaining value, which you can use later to buy extra tickets, merchandise, battery packs etc.
Please contact us through firstname.lastname@example.org so we can help you in claiming your voucher.
You will receive a separate email from our partner Festitent with more detailed information.