You will also have the ability to donate your ticket, or a part of it, to our organization. As VOLTAGE is run by a small and voluntary organization, every donation makes a difference. And you get our eternal gratitude in return.
Once you've completed step 1, you will receive a credit voucher from our ticketing provider Paylogic worth the same value as the ticket(s) you’ve bought for the 2020 edition.
Together with that credit voucher, you will receive a link to an online shop. There you will be able to use the value of that voucher to buy (a) ticket(s) for the 2021 festival. Or you can use the value of the credit voucher to buy VOLTAGE products such as our vinyl releases and merchandise.
IMPORTANT: Once you enter the online shop, enter your order number, not your voucher code, in the access code field. Extra products based on your order from 2020 will appear (probably cheaper tickets if you’ve bought tickets from an early wave). Have a look here.
You can even add extra products (f.e. Final Circuit tickets for your friends, merch, camping. etc. to your order basket). If the value of your order basket is higher than the value of your credit voucher, you can simply pay the remaining amount. If you don’t spend the whole value of your ticket, you will receive a new credit voucher with the remaining value.
The option to use your credit voucher for the 2022 edition will become available after the 2021 edition in August. At the moment, you can only exchange it for the 2021 edition or VOLTAGE merchandise and releases.
Are you already sure you can’t make it to the festival in the next two years? No worries, you can use the value of the credit voucher to buy VOLTAGE products such as our vinyl releases and merchandise. The choice is yours!
Follow the same steps as if you would buy ticket(s) for 2021 (see explanation in the previous question), and just grab your favourite releases and merch.
Same principle as the festival tickets. You will receive a credit voucher worth the same value as the options you’ve purchased for the 2020 edition. You are able to use the value of that credit voucher to buy extra tickets, camping, battery packs… for the festival for 2021.
If you can’t make it to the festival, you can use the value of the credit voucher to buy VOLTAGE products such as our vinyl releases and merchandise.
You will be able to use the value of the voucher until the 2021 festival, only if we're not sold-out by then. Keep an eye on our channels.
If we sell out in advance, you can still use your credit voucher for merchandise, releases or the 2022 festival.
You will receive a new credit voucher with the remaining value, which you can use later to buy extra tickets, merchandise, battery packs etc.
Please contact us through email@example.com so we can help you in claiming your voucher.
You will receive a separate email from our partner Festitent with more detailed information.